Our clinic offers comprehensive assessments for ADHD, autism, intellectual disability, and learning difficulties for all age groups (children, adolescents and adults). Additionally, we provide counseling services and parent support.

Anyone who feels that an individual may benefit from our services can make a referral. This includes, but is not limited to:

General Practitioners (GPs)
Paediatricians

Psychiatrists
Teachers/schools
Support Workers
Speech Pathologists
Occupational Therapists
Other Psychologists

Additionally, individuals and their family members or carers can also contact us directly if they feel our services could be beneficial. We welcome and encourage referrals from a diverse range of professionals to ensure that individuals receive comprehensive care and support.

All assessments are conducted by our psychologist, Dr. Sharon Mittiga, who has significant experience in both pediatric and adult evaluations. Dr. Mittiga is a Monash University alumni, where she completed a Master of Educational and Developmental Psychology and Doctor of Philosophy.

Professionals trained in educational and developmental psychology are equipped with knowledge and skills to assess learning needs, design interventions to address developmental and learning challenges, and support individuals' emotional and social development. They can work with individuals with learning difficulties, behavioral problems, developmental disorders, and those experiencing developmental transitions. They are often involved in conducting assessments, designing and implementing intervention programs, and offering counseling and support services.

This training enables psychologists to effectively support individuals in overcoming developmental and learning challenges and optimising their developmental trajectories, learning experiences, and overall well-being.

The duration of the assessment can vary based on the individual and the specific condition being assessed. However, it is generally recommended to allocate a few hours/days for a thorough evaluation.

When you call our clinic, you can expect a friendly and confidential conversation with Dr. Mittiga. She will listen attentively to understand your concerns and needs. She may ask a few questions to get a clearer picture of how she can best assist you, such as the type of service you are seeking, any specific issues you (or your child) are (is) facing, and your availability for appointments. You’ll receive information about our services, the assessment or counselling process, available appointment slots (or intake/consent forms), and fee structure.

Dr. Mittiga can also answer any questions you might have about her experience, and her approach to therapy or assessment. If you’re comfortable proceeding, we can also schedule your initial appointment during this call.

Remember, this call is a chance for you to gather information and feel out if our clinic is the right fit for your needs, with no obligation to book an appointment. Our goal is to make you feel heard, understood, and supported from the very first interaction.

When you first reach out to us via email or phone call, you will have a 10 - 15 mins phone call with Sharon.

After that phone conversation, if you are happy to proceed with our service(s), you will get an email from us with forms (consent and release of information forms) and a quote for service(s) requested.

Please sign and send the forms back at your earliest convenience.

When we receive the forms back, we'll send you a link, via Halaxy, to fill out more info (intake form). Halaxy will send you a second email with a special code for you to access the link.

Once you fill that out, we will be automatically notified. Sharon will then contact you to pick a date for your first appointment.

If you're booking for a child, the first appointment (intake/developmental history) will just be for the parents.

For your convenience, this first appointment can be in-clinic or via telehealth.

You can book more appointment times as is needed for your assessment now or later.

Before your first meeting, you'll need to pay a 20% deposit of the total cost as is explained in the consent form and quote.

Once an appointment is scheduled, you will receive a confirmation with details on how to prepare, any documents to bring, and what to expect during the assessment.

After the assessment, Dr. Sharon Mittiga will provide a detailed report outlining the findings, recommendations, and next steps. If needed, counseling and support options will also be discussed.

Yes, there are distinctions between self-managed and plan-managed NDIS clients. Self-managed clients will be provided an invoice once payment is received so they are able to make a claim. Plan-managed clients do not pay for sessions on the day as the invoice is sent to their plan manager. We currently cater to both self-managed and plan-managed clients. However, we do not cater to NDIS managed and or NDIA clients as we are NOT a registered provider.

No, counseling sessions are available for anyone in need, regardless of whether they have had an assessment with us.

To be eligible for Medicare rebates for online or face-to-face counselling, ensure the following: secure a GP referral and Mental Health Treatment Plan before your first session; medicare won't rebate for plans dated post-appointment; Referrals can come from your GP, psychiatrist, or paediatrician; eligible clients receive 10 sessions annually. After 6 sessions, a progress assessment by the referring doctor is needed to access the remaining 4.

Current rebate for MHTP is $96.65 (from 1 July 2024).

No, we don’t bulk bill because we are a private practice. But with a valid referral from a GP called a mental health care plan, you can claim a Medicare rebate of $93.35 for up to 10 sessions per calendar year.

Parents or guardians can reach out to us directly to discuss their concerns and needs. We offer tailored support and guidance for parents, ensuring they have the tools and knowledge to best support their child.

Yes, we do have a cancellation policy.

Same day cancellation notice: 100% of fee

24 hours cancellation notice: 50% of fee

48 hours cancellation notice: 25% of fee

You may cancel by emailing us at admin@brainhelperspsychology.com.au or call/leave a voicemail on 0435 100 605

Your health and well-being are our top priorities. If you or your child is unwell, we kindly ask that you reschedule your appointment to a later date. This policy ensures the safety and health of all our clients and staff. Please contact us at your earliest convenience to arrange a new appointment time. We appreciate your understanding and cooperation in helping us maintain a healthy clinic environment.

Absolutely! We understand the challenges of distance, so we've made our intake and feedback sessions available online for your convenience. However, please note that the actual assessment sessions must be conducted face-to-face to ensure accuracy and comply with professional standards. We strive to make these sessions as flexible and accommodating as possible, and our team can assist in coordinating appointments to fit your travel arrangements. For further assistance or to discuss how we can best serve your needs, please don't hesitate to reach out to us.

Absolutely! At Brain Helpers Psychology, we are dedicated to making our services available to clients across Australia through telehealth. We offer remote counselling sessions and a range of assessments to individuals residing interstate.

For adults seeking an evaluation for ASD or ADHD, most assessments can be conducted remotely. However, cognitive assessments, which are sometimes required as part of the evaluation package, must be done in person. This requirement is particularly relevant for children or adolescents, such as those needing cognitive assessments for school-related purposes.

In the case of counselling, our ability to provide the highest level of care can be impacted when supporting interstate clients, especially when managing safety concerns that require urgent or in-person interventions. For this reason, we recommend that clients seeking counselling engage with a psychologist based in their own state to ensure they receive appropriate support when needed.

For more information or to discuss your specific circumstances, please reach out to us at admin@brainhelperspsychology.com.au or use our contact form. We’re here to help find the best approach for your needs, wherever you are.

Yes, under certain circumstances, we can conduct ADHD assessments for individuals aged 18 and over entirely via telehealth. This option is particularly useful for clients who are interstate or unable to visit our clinic in person. If you're considering this option, please contact us to discuss how we can tailor the assessment to meet your needs.

It's important to note that while a telehealth assessment can provide comprehensive insights and a formal diagnosis, individuals seeking medical treatment for ADHD, such as medication, will still need a referral to a psychiatrist. This is necessary to ensure that all aspects of treatment, particularly those involving prescription medication, are handled safely and in accordance with medical guidelines.

If you're interested in exploring this option or need more information, don't hesitate to get in touch. Let's chat about how we can assist you.

The prices listed on our services page are for standard assessment packages. Actual costs may vary depending on the specific needs and circumstances of each client. Additional services or specialised assessments may incur further charges. We encourage you to contact us directly for a more personalised quote that reflects your specific requirements.

Our assessment fees are calculated from an hourly rate of $230.00. Please note that the AAPi recommend a rate of $315 for 40-60 mins session.

Frequently Asked Questions